Privacy Policy

1. Introduction

Ahoj Metrics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web performance monitoring service ("Service").

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Name and email address (via Google OAuth)
• Profile picture (optional, from Google)
• Company name (optional)
• Billing information (processed securely through Polar.sh)

2.2 Usage Data

We automatically collect:

• URLs you audit and monitor
• Performance metrics and Lighthouse scores
• Audit configurations (regions, device types, schedules)
• Service usage statistics (number of audits, monitors created)
• IP addresses and browser information
• Session data and authentication tokens

2.3 Third-Party Data

When you audit a website, we collect publicly available performance data from that website. We do not collect or store private data from audited websites beyond what is publicly accessible.

3. How We Use Your Information

We use collected information to:

• Provide and maintain the Service
• Run performance audits and generate reports
• Send email notifications and alerts
• Process payments and manage subscriptions
• Improve and optimize the Service
• Detect and prevent fraud or abuse
• Comply with legal obligations
• Communicate service updates and features

4. Data Sharing and Disclosure

4.1 Third-Party Services

We share data with trusted third-party services:

• Google OAuth: For authentication
• Polar.sh: For payment processing
• Fly.io: For infrastructure and audit execution
• Amazon SES: For transactional emails
• Sentry: For error tracking and monitoring
• PostHog: For product analytics (anonymous)

4.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, property, or safety, or that of our users or the public.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention

We retain your data according to your subscription tier:

• Audit Reports: 30 days (Free), 90 days (Solo), unlimited (Studio/Agency)
• Account Data: Until account deletion or 90 days after account closure
• Billing Data: As required by law (typically 7 years)
• Session Data: 30 days

You can delete your account at any time through account settings. Upon deletion, we will remove your data within 30 days, except where retention is required by law.

6. Data Security

We implement security measures including:

• Encryption in transit (TLS/SSL) and at rest
• Secure authentication with OAuth 2.0
• Regular security audits and updates
• Access controls and authentication
• Secure infrastructure on AWS and Fly.io

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access: Request a copy of your data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Export your audit data in JSON format
• Objection: Opt out of marketing communications
• Restriction: Request we limit processing of your data

To exercise these rights, contact us at privacy@ahojmetrics.com.

8. Cookies and Tracking

We use cookies and similar technologies for:

• Authentication and session management
• Preference storage (theme, settings)
• Analytics (PostHog, anonymous)
• Security and fraud prevention

You can control cookies through your browser settings. Disabling cookies may limit Service functionality.

9. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses where applicable.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. Continued use after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests, contact:

Email: privacy@ahojmetrics.com
Subject: Privacy Inquiry